Menu
Cart 0

Customer Service

  • Shipping Information for gear items We offer free Ground shipping on all orders over $75, and charge a flat handling rate of $5.99 on all orders under $75. Local gear orders have free local delivery on orders $50 or more
  • Lakewood
  • Toms River
  • Brick
  • Howell
  • Allenwood
  • Point Pleasant Beach
  • Brielle
  • Manasquan
  • Jackson
  • Mantoloking
  • Farmingdale
  • Normandy Beach
  • Sea Girt
  • Lavallette
  • Belmar
  • Island Heights
  • Pine Beach
  • Beachwood
  • Shipping on Furniture outside the zone Dont live local, dont worry  We can still deliver your furniture with free curbside delivery if your order totals $2,000 or more.
  • There is a flat $199 shipping for all furniture orders under $2,000 outside the zone
  • International Shipping Planning on forwarding your orders internationally please remember that Piccolino Baby does not ship internationally. We cannot be held responsible or accountable for items once they are shipped overseas after they reach their forwarding destination in the US
  •  Shipping to International or to a APO, FPO or PO Box, We only ship to locations within the 48 contiguous states. We do not ship to APO, FPO or PO Box addresses and unfortunately we currently do not ship to Hawaii, Alaska, Canada or Puerto Rico.
  • Gear items and other items under 150 pounds  usually ship FedEx Ground, and ship free as long as order is $75+ 

    • Please note there are a few items assessed a $49.99 shipping charge per item due to oversize shipping restrictions.

  • Orders are usually shipped by next business day.

  • FedEx ground service can take an additional 5 business days to arrive at locations on the west coast.

  • Orders containing more than one item may ship in multiple packages and may ship on different days.

  • Once your order is shipped you will receive an email with your tracking information.

  • Items that are orderable should be in stock at the time of your purchase. However if they are not available once your order has been processed you will be contacted by a customer service representative.

  • Sales tax rate 3.5% to NJ. All other states No Sales Tax.

  • Return Policy We want you to be fully satisfied with your order. We offer a 30 day money back return policy for our items. Items must be new in box with tags still attached. Please contact us if you'd like to return and will give you an RMA# to include with your return. It is your responsibility to pay for and arrange the return with the carrier of your choice

  • Price Match Policy We are committed to offering you the best possible prices. If you find an item that we offer, in the same color and size, in stock at a designated national competitor, we will gladly try to meet that competitor's price. Please note although we will try match the price on the product we may not be able to match the service included for example free shipping or an extended warranty.